Shipping Policy

At Glorysia, we’re pleased to offer FREE shipping on all orders to make your self-care journey simple and stress-free.

Order Processing Times

Once your order is placed, please allow 1–3 business days for processing and dispatch. “Dispatched” means your order has been handed to our carrier and is on its way. During holidays or peak seasons, processing may take up to 7 business days.

Estimated Shipping Times

Delivery times vary depending on location and begin once your order has been dispatched. Estimated transit times by region are:

  • US: 15–20 business days
  • UK: 17–25 business days
  • Australia: 15–24 business days
  • Canada: 14–20 business days
  • Worldwide: 20–30 business days

Please note that during holidays or unforeseen carrier delays, shipping may take longer. International shipments may also experience customs delays beyond our control.

Order Changes & Accurate Shipping Details

Please ensure your shipping details are complete and accurate at checkout. Incomplete addresses can result in delays or cancellations. If our system detects an address issue, our support team will contact you within 3 business days for confirmation. If we do not receive a response, your order may be cancelled.

If you spot an error in your details, contact us via our Contact Us page within 24 hours of placing your order. We’ll do our best to update it, though we can’t guarantee changes after this period.

Delayed Delivery

At Glorysia, we work closely with carriers to ensure timely delivery, but occasional delays may happen due to external factors such as weather, customs, or transit disruptions. We’ll always keep you updated on any significant changes and assist you promptly.

In rare cases, processing delays may occur due to product availability, payment issues, or address verification. You’ll be notified immediately if this happens.

While Glorysia isn’t liable for carrier delays or events outside our control, our team is always available to help you track, resolve, and ensure you receive your order as soon as possible.

Lost or Stolen Packages

Once an order leaves our facility, it becomes the responsibility of the shipping carrier. If your package is lost or stolen, please contact us via our Contact Us page. We recommend reaching out to the courier as well to initiate a claim.

We’ll coordinate with the courier on your behalf and keep you informed throughout the process. Although Glorysia cannot be held responsible for lost or stolen packages, we’ll do our best to assist and may offer a replacement where appropriate.

Shipping Policy Changes

Glorysia reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review it periodically for any updates that may affect your order.

By purchasing from Glorysia, you agree to the terms outlined in this Shipping Policy. For any questions, please reach out via our Contact Us page.

  • 1. Step-by-Step Molding Instructions

  • 2. Adaptation Schedule for Comfortable Use

  • 3. QuietBite lower jaw resizing

why mold the mouthpiece?

QuietBite is made of soft, medical-grade silicone designed to be molded to the unique shape of your teeth. Customizing the fit ensures maximum comfort and effectiveness by keeping your airway open and reducing snoring.

  • 1. step-by-step molding instructions

    Step 1: Heat

    Immerse the QuietBite mouthpiece in 176°F–185°F (80°C–85°C) hot water for 17–30 seconds.
    👉 Do not use boiling water directly, as it may damage the device.

     

    Step 2: Align

    Remove the mouthpiece, shake off excess water, and place it in your mouth. Center it under your front teeth and make sure the sides align properly with your molars.

     

    Step 3: Bite & Harden

    Bite down firmly but comfortably for about 2 minutes. Use your fingers to gently press the edges against your gums to create a snug fit.

     

    Step 4: Cool Down

    Remove the device and place it in cold water for 20 seconds. This sets the mold securely.

     

    Step 5: Check & Adjust

    If the fit feels secure and comfortable, you’re ready to go.

    If it feels too loose or tight, you can reheat and repeat the process (up to 2–3 times).

  • 2. adaptation schedule for comfortable use

  • 3. QuietBite lower jaw resizing

    Lower Jaw Adjustment Process

    Purpose: Fine-tune the lower tray to match your snoring level and provide maximum comfort.

    Step 1: Initial Adaptation

    For the first few nights, use the mouthpiece at 0mm forward position (no advancement of the lower jaw).

    This helps your mouth get accustomed to the device.

    After this period, if snoring persists, begin adjusting the lower tray.

    Step 2: Detach the Tray

    a. Remove the upper tray of the mouthpiece.
    b. Hold the front part of the lower tray with your left hand.
    c. With your right hand, hold the end of the middle layer.

    Step 3: Adjust the Lower Tray

    Squeeze the middle layer with your right hand.

    While squeezing, move the lower tray forward with your left hand.

    Adjust 1mm at a time (maximum advancement: 4mm).

    Release the middle layer to lock the new position.

    Step 4: Reverse Adjustment (if needed)

    If you feel discomfort, you can reverse the adjustment.

    Squeeze the middle layer again and push the lower tray backward.

    Release the middle layer to fix the position.

    Step 5: Reattach the Upper Tray

    Once the adjustment is complete, reattach the upper tray to the mouthpiece.

    👉 Adjustment Guidelines:

    Increase the lower tray 1mm at a time, checking if snoring is reduced.

    Continue adjusting gradually until you reach the desired result.

    Avoid moving the tray forward too much at once to prevent jaw pain or discomfort.